Quinten Steenhuis

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Legal Services

Sign your court forms
Access to Justice

MADE: Continual improvement

Periodically, I go into the analytics of MADE and see where people get stuck. As of December 2019, the pages that our users most commonly stop at include the expected: the various intro screens, where someone who is just curious about MADE is likely to stop before entering any real Read more…

By Quinten Steenhuis, 3 yearsDecember 8, 2019 ago
Construction
Access to Justice

Do you need a custom legal app?

Legal aid agencies have been building apps for decades. More law firms are getting in on it, with apps like UpSolve for bankruptcy and Wilson Sonsini’s app to help firms comply with California privacy laws gaining news and attention. Should you build your own guided interview or interactive legal app? Read more…

By Quinten Steenhuis, 3 yearsOctober 1, 2019 ago
A2J Author

Basic elements of an interactive legal application

So, you want to create your first interactive legal application (sometimes also called guided interview or wizard). Congratulations! Whether your app is the next TurboTax for drafting wills or an access to justice app for pro se debtors, it helps to understand the components of your app. That’s true whether Read more…

By Quinten Steenhuis, 3 yearsOctober 1, 2019 ago
Access to Justice

Making MADE: User-centered Design in Practice

MADE is a wizard-like online interview that helps tenants who are being evicted. It can be completed on a smartphone or desktop computer completely without the help of a lawyer. It covers 300 questions and it educates tenants about their rights, helps tenants file paperwork, and sends tenants automated text-message Read more…

By Quinten Steenhuis, 4 years ago
Picture showing questions and answers on GBLS's Google search results page
Google Maps

Google Maps Has Given Legal Aid an Unwanted Cleanup Task

If you work in legal aid, something that you have no control over and you may not even be aware of is impacting both the quality of advice your client base receives and the reputation of your organization. It has the innocuous name “Questions” and for most local businesses, it’s Read more…

By Quinten Steenhuis, 4 yearsFebruary 5, 2019 ago
Do something great
Access to Justice

Get started with Docassemble

Updated August 2, 2019 Are you a legal aid user who was inspired by the great Docassemble projects on display at the Legal Services Corporation’s Innovations in Technology Conference? Florida Justice Technology Center, Community.Lawyer, HelpSelf Legal, myself, and Upsolve all participated in the conference and showed off some great projects, Read more…

By Quinten Steenhuis, 4 yearsJanuary 12, 2019 ago
Access to Justice

7 Lessons for building user-friendly guided interviews

After working on the Massachusetts Eviction Defense Tool with Rina Padua for the last 10 months, I learned a lot. Some of it was from helpful mentors like Marc Lauritsen and Caroline Robinson, who have been building interviews like this for years; some from presentations at other conferences I’ve attended Read more…

By Quinten Steenhuis, 5 yearsJune 27, 2018 ago
letter blocks
DocAssemble

A year with Docassemble

I had the pleasure of spending Friday at Docacon presenting to and learning from 30 Docassemble users from around the country—and I learned so much from all of them. It was exciting to see so many people building amazing projects. In October 2017 I made a comparison of the options Read more…

By Quinten Steenhuis, 5 yearsJune 26, 2018 ago
Active Directory

Make vs Buy, or the Not Invented Here Syndrome

I spent the week at Suffolk Law School’s Clinnnovation conference, followed by a great summit where we discussed how to train the next generation of lawyers to code. Imagining a group of excited new coders made me think about the risks and benefits of coding that we might not have Read more…

By Quinten Steenhuis, 5 yearsApril 12, 2018 ago
Access to Justice

A tutorial for Docassemble

Quick post before the Vermont Law School legal technology conference: Rina Padua and I put together a comprehensive tutorial for Docassemble to help someone new get started with document assembly. It’s a great example that shows how a lawyer can use document assembly to mirror legal rules but it will Read more…

By Quinten Steenhuis, 5 yearsMarch 22, 2018 ago

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Latest Tweets
@qsteenhuis@noc.social @qsteenhuis@noc.social ·
@QSteenhuis
I'll be live posting #lscitc #lscitc23 on Mastodon https://t.co/CTL1WE2u6S
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@qsteenhuis@noc.social @qsteenhuis@noc.social ·
@QSteenhuis
I am speaking at Innovations In Technology Conference 2023 with @JustFixOrg. Please check out my talk if you're attending the event! #LSCITC - via #Whova event app https://t.co/JHkrwB09H2
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@qsteenhuis@noc.social @qsteenhuis@noc.social ·
@QSteenhuis
This isn't ready for release just yet. But something cool--pretty soon we'll have a website with the full Massachusetts Sanitary Code translated into plain language English, Spanish and organized by easy to understand categories. Our WIP site: https://t.co/LtdNL386GA
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Follow @QSteenhuis

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