I just finished reading Forms that Work -Designing Web Forms for Usability by Caroline Jarrett and Gerry Gaffney. Wow! I’ve been thinking a lot about forms over the last 5 or so years. Typically, I take court forms (many of which are challenging to use on paper) and try to Read more…
MADE is a wizard-like online interview that helps tenants who are being evicted. It can be completed on a smartphone or desktop computer completely without the help of a lawyer. It covers 300 questions and it educates tenants about their rights, helps tenants file paperwork, and sends tenants automated text-message Read more…
After working on the Massachusetts Eviction Defense Tool with Rina Padua for the last 10 months, I learned a lot. Some of it was from helpful mentors like Marc Lauritsen and Caroline Robinson, who have been building interviews like this for years; some from presentations at other conferences I’ve attended Read more…
I had a great time learning from so many Docassemble users at Docacon 2018 this past week. I think they will be put up on the Docacon website soon, but I wanted to share my slides just in case. I’m planning to blog in more detail some of the topics Read more…
The WriteClearly team at Urban Insight has finished work on the public version of the Google Docs add-on. WriteClearly is a plain language tool. It helps lawyers write documents that most people can understand. I worked on a draft version of this at the TIG Hackathon this past January. Check Read more…
I recently was sent by my employer, Greater Boston Legal Services, to a legal technology hackathon at the TIG 2017 conference in San Antonio, Texas. Our team created a tool that helps legal aid lawyers do a better job of writing for the general public. Statistics show that the average reading level Read more…