Quinten Steenhuis

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Plain Language

Access to Justice

Making MADE: User-centered Design in Practice

MADE is a wizard-like online interview that helps tenants who are being evicted. It can be completed on a smartphone or desktop computer completely without the help of a lawyer. It covers 300 questions and it educates tenants about their rights, helps tenants file paperwork, and sends tenants automated text-message Read more…

By Quinten Steenhuis, 3 years ago
Access to Justice

7 Lessons for building user-friendly guided interviews

After working on the Massachusetts Eviction Defense Tool with Rina Padua for the last 10 months, I learned a lot. Some of it was from helpful mentors like Marc Lauritsen and Caroline Robinson, who have been building interviews like this for years; some from presentations at other conferences I’ve attended Read more…

By Quinten Steenhuis, 4 years4 years ago
Access to Justice

Notes from Docacon 2018

I had a great time learning from so many Docassemble users at Docacon 2018 this past week. I think they will be put up on the Docacon website soon, but I wanted to share my slides just in case. I’m planning to blog in more detail some of the topics Read more…

By Quinten Steenhuis, 4 years4 years ago
Add-On

The WriteClearly Google Docs add-on is now available to the public

The WriteClearly team at Urban Insight has finished work on the public version of the Google Docs add-on. WriteClearly is a plain language tool. It helps lawyers write documents that most people can understand. I worked on a draft version of this at the TIG Hackathon this past January. Check Read more…

By Quinten Steenhuis, 5 years ago
Add-On

WriteClearly: Developing a Google Apps Add-on to Promote Plain Language in the Legal Community

I recently was sent by my employer, Greater Boston Legal Services, to a legal technology hackathon at the TIG 2017 conference in San Antonio, Texas. Our team created a tool that helps legal aid lawyers do a better job of writing for the general public. Statistics show that the average reading level Read more…

By Quinten Steenhuis, 5 years ago
Recent Posts
  • Batch convert Adobe LiveCycle (XFA) forms into ordinary PDFs
  • Automating a grading book with Microsoft Flow / Power Automate
  • The best AI might be the one we invented 50 years ago
  • Understanding Docassemble’s YAML interview format
  • MADE: Continual improvement
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Latest Tweets
Quinten Steenhuis
Quinten Steenhuis @QSteenhuis

First time trying the pizza steel on the grill. Good results! https://t.co/TSMFpg8f9W
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Quinten Steenhuis
Quinten Steenhuis @QSteenhuis

A little UX experiment. Helping tenants decide what to ask for in consumer protection demand letter for bad housing conditions. Deciding how to give tenants ✨just right✨ amount of information. Will be part of https://t.co/s1YPNu9sVo https://t.co/KJV3oouclq
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Quinten Steenhuis
Quinten Steenhuis @QSteenhuis

Great first session from @margarethagan at @StateCourts #formcamp about form design. Several practical tips for improving form usability. And the recording is online! https://t.co/eVboM4Sy5b
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